2-Complete Face to Face Sales Training by Andy Elliott

Welcome to Your Assessment Test

Topic: 2-Complete Face to Face Sales Training by Andy Elliott

This assessment is designed to evaluate your understanding of the key concepts covered in Complete Face-to-Face Sales Training by Andy Elliott, focusing on the mindset, communication, and personal development principles required for sales success. Topics include building belief in yourself and your product, developing competence and confidence, managing energy and communication style, maintaining a positive mindset, overcoming negativity, and understanding and eliminating "commission breath."

Assessment Instructions

The assessment consists of 10 Multiple Choice Questions (MCQs).
Each question carries 1 mark.
Only one option is correct for each question.
There are no negative marks for incorrect answers.
Questions skipped or left unanswered will be considered as 0 marks.
Retakes are not permitted once the assessment has been submitted.
The total duration of the assessment is 15 minutes.
The timer will start automatically once you enter your Name and Email Address and click on "Start Test".
Ensure you have a stable internet connection and complete the assessment within the allotted time.
Read each question carefully and submit your responses before the timer expires.

All the best!

Name

Andy's entire training is built around the idea that internal state — belief energy conviction — is more important than external technique. For a telecaller where the prospect cannot see them why does internal state matter even more than it does in face-to-face sales?

It matters equally because the words spoken are the same regardless of the medium

On a phone call voice is the only channel available — every nuance of doubt energy desperation or conviction is amplified through tone pace and delivery because there are no other signals to distract from it

It matters less because the prospect cannot see body language or facial expressions

It matters less because scripts can compensate for a poor internal state on the phone

Andy talks about 'painting pictures and telling stories' as a core selling technique. How does a telecaller apply this without the visual tools available to a field salesperson?

By asking the prospect to imagine scenarios and then describing them in detail

By sending visual materials via email or WhatsApp during the call

They cannot — this technique only works in face-to-face settings

By using vivid specific language that helps the prospect mentally visualize the outcome or transformation your product or service delivers — making the benefit real and tangible through words alone

Andy says 'competence creates confidence' — but many telecallers confuse memorizing a script with building competence. What is the critical distinction and why does script memorization alone fail to produce the confidence Andy is describing?

Script memorization is effective but must be combined with role-playing exercises

Script memorization builds familiarity with words but not the ability to respond dynamically to what a real prospect says — true competence is the ability to navigate any direction a conversation goes which only comes from real call repetition and reflection

Scripts work well for easy objections but fail on complex ones

Scripts are too long and complex to memorize effectively

Andy demonstrates that declaring an identity — 'we are the number one sales training company' — before it is objectively true is a legitimate and powerful performance strategy. What is the psychological mechanism that makes this work and what is the risk if the declaration is not backed by genuine effort?

The declaration works best when shared publicly so external accountability reinforces it

The declaration works through social proof — others believe it and their belief reinforces yours — but fails if you don't have testimonials to back it up

The declaration works by programming your standards and behaviors to align with the identity you have claimed — but if not backed by genuine commitment to becoming that identity it becomes delusion rather than a self-fulfilling prophecy

The declaration works purely as motivation and has no structural impact on behavior

What does Andy mean by 'rate of speech' as a communication skill?

How many calls you make per hour

How quickly or slowly and how passionately you speak during a conversation

How fast you type notes during a call

The number of words in your opening pitch

What does Andy say about energy on a sales call?

Energy matters only in face-to-face sales not on phone calls

Energy shows your passion and signals to the prospect that you are the trusted expert

Energy should be kept low to avoid sounding pushy

Energy is only important during the closing stage

It matters less because scripts can compensate for a poor internal state on the phone

It matters less because the prospect cannot see body language or facial expressions

It matters equally because the words spoken are the same regardless of the medium

Andy says you must 'guard your mind.' Why is this directly important for a telecaller?

It prevents you from making compliance errors

It helps you stay focused on call targets

Your energy and belief are your primary tools on a call — negative people drain these and reduce your performance

It helps you memorize scripts more effectively

A telecaller is told they are 50/50 on belief — they believe sometimes but not always. According to Andy's framework what is the practical impact of this inconsistency on their call performance?

It means they will close roughly half their calls

Inconsistent belief produces inconsistent results — prospects on the 50% of calls where doubt is present will sense the uncertainty and disengage making outcomes unpredictable and unscalable

It only affects performance when dealing with difficult objections

It is a normal part of learning and will resolve itself with experience

10.

Andy says 'no one will escape you' when you become the person he is describing. What does this mean practically for a telecaller?

You should increase your daily call volume significantly

You should refuse to end calls until the prospect agrees to a meeting

When your belief energy communication and process are all aligned prospects will naturally want to move forward with you — your presence on the call becomes undeniable

You should be more aggressive and persistent in following up

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Assessment Instructions

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