2-Complete Face to Face Sales Training by Andy Elliott

Welcome to Your Assessment Test

Topic: 2-Complete Face to Face Sales Training by Andy Elliott

This assessment is designed to evaluate your understanding of the key concepts covered in Complete Face-to-Face Sales Training by Andy Elliott, focusing on the mindset, communication, and personal development principles required for sales success. Topics include building belief in yourself and your product, developing competence and confidence, managing energy and communication style, maintaining a positive mindset, overcoming negativity, and understanding and eliminating "commission breath."

Assessment Instructions

The assessment consists of 10 Multiple Choice Questions (MCQs).
Each question carries 1 mark.
Only one option is correct for each question.
There are no negative marks for incorrect answers.
Questions skipped or left unanswered will be considered as 0 marks.
Retakes are not permitted once the assessment has been submitted.
The total duration of the assessment is 15 minutes.
The timer will start automatically once you enter your Name and Email Address and click on "Start Test".
Ensure you have a stable internet connection and complete the assessment within the allotted time.
Read each question carefully and submit your responses before the timer expires.

All the best!

Name

Andy says you must 'guard your mind.' Why is this directly important for a telecaller?

It prevents you from making compliance errors

It helps you memorize scripts more effectively

It helps you stay focused on call targets

Your energy and belief are your primary tools on a call — negative people drain these and reduce your performance

A telecaller has a great script but consistently gets poor results. Applying Andy's framework what is the most likely root cause?

The telecaller is not making enough calls per day

The script needs to be updated with better objection responses

The leads being provided are low quality

The telecaller lacks genuine belief in the product and it shows in their voice and energy on every call

Andy's entire training is built around the idea that internal state — belief energy conviction — is more important than external technique. For a telecaller where the prospect cannot see them why does internal state matter even more than it does in face-to-face sales?

It matters less because the prospect cannot see body language or facial expressions

On a phone call voice is the only channel available — every nuance of doubt energy desperation or conviction is amplified through tone pace and delivery because there are no other signals to distract from it

It matters equally because the words spoken are the same regardless of the medium

It matters less because scripts can compensate for a poor internal state on the phone

Andy says there are amateurs and pros — what separates the two according to this training?

Pros have better scripts and more experience

Pros work for better companies with stronger products

Pros understand and apply all the principles of belief communication energy and process — amateurs ignore these and wonder why they get poor results

Pros make more calls per day

According to Andy what is the relationship between belief and the outcome of a sales conversation?

When you have unwavering belief in what you are saying it transfers to the prospect subconsciously and makes them more likely to trust you

Belief only matters when you are dealing with price objections

Belief only matters when the prospect is already warm and interested

Belief is less important than product knowledge in a sales conversation

What does Andy mean when he says 'sell like a lion act like a lamb'?

Be assertive with decision-makers but submissive with gatekeepers

Start calls aggressively and soften your approach toward the end

Be aggressive in your pitch but gentle when discussing pricing

Carry internal certainty and conviction about the outcome while being warm calm and easy to talk to externally

Andy demonstrates that declaring an identity — 'we are the number one sales training company' — before it is objectively true is a legitimate and powerful performance strategy. What is the psychological mechanism that makes this work and what is the risk if the declaration is not backed by genuine effort?

The declaration works by programming your standards and behaviors to align with the identity you have claimed — but if not backed by genuine commitment to becoming that identity it becomes delusion rather than a self-fulfilling prophecy

The declaration works purely as motivation and has no structural impact on behavior

The declaration works through social proof — others believe it and their belief reinforces yours — but fails if you don't have testimonials to back it up

The declaration works best when shared publicly so external accountability reinforces it

What does Andy say about energy on a sales call?

Energy matters only in face-to-face sales not on phone calls

Energy should be kept low to avoid sounding pushy

Energy shows your passion and signals to the prospect that you are the trusted expert

Energy is only important during the closing stage

What does Andy say about using humor in conversations with prospects?

Drop humor in constantly to make people laugh and loosen up — it makes you easier to talk to

Avoid humor as it undermines your professional credibility

Only use humor after the deal has been agreed

Use humor only with younger prospects

According to Andy a deal is only good when what condition is met?

It is good for both sides — the client receives genuine value and the salesperson is fairly compensated

The deal closes on the first call

The salesperson hits their monthly target

The client agrees without negotiating

Welcome to Your Assessment Test

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