1.
What type of answers does a prospect give when their guard is up during a sales conversation?
2.
According to Jeremy what chemical is released in the brain when a prospect laughs?
3.
According to Jeremy when is it appropriate to use a challenging tone with a prospect?
4.
What does Jeremy say about the confused tone — does using it mean the salesperson is actually confused?
5.
What is a 'pattern interrupt' as described by Jeremy Miner?
6.
Jeremy says prospects give vague and surface-level answers when their guard is up. Why is this specifically damaging for a telecaller trying to uncover pain points?
7.
According to Jeremy what do most salespeople do when a prospect hangs up says no or slams the door?
8.
Which of the following tones does Jeremy say triggers sales resistance because it reminds prospects of telemarketers?
9.
Jeremy explains that buying is 100% emotional and logic is only used to justify the decision afterward. How should this change the way a telecaller structures their questions during a call?
10.
What does Jeremy say about the confused tone — does using it mean the salesperson is actually confused?
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