What does Jeremy say about the confused tone — does using it mean the salesperson is actually confused?
According to Jeremy what chemical is released in the brain when a prospect laughs?
What does Jeremy say about the confused tone — does using it mean the salesperson is actually confused?
According to Jeremy when is it appropriate to use a challenging tone with a prospect?
Which of the following tones does Jeremy say triggers sales resistance because it reminds prospects of telemarketers?
According to Jeremy what chemical is released in the brain when a prospect laughs?
According to Jeremy what percentage of communication is non-verbal — meaning tonality and body language — based on newer studies?
Jeremy explains that buying is 100% emotional and logic is only used to justify the decision afterward. How should this change the way a telecaller structures their questions during a call?
What does Jeremy say your tone communicates to a prospect beyond the words themselves?
Jeremy says prospects give vague and surface-level answers when their guard is up. Why is this specifically damaging for a telecaller trying to uncover pain points?