1.
What does Jeremy say your tone communicates to a prospect beyond the words themselves?
2.
Jeremy uses a life insurance example to demonstrate the concerned tone — asking how many months the wife could pay the mortgage without the husband's income. What makes this question effective and how can a telecaller adapt this principle for their own product?
3.
What does Jeremy say about the confused tone — does using it mean the salesperson is actually confused?
4.
What percentage of communication is made up of the actual words spoken according to the updated studies Jeremy references?
5.
Jeremy describes three tones to avoid — over-excited timid or nervous and monotone. How does each of these specifically damage a telecaller's credibility on a phone call?
6.
What does Jeremy say about the confused tone — does using it mean the salesperson is actually confused?
7.
What is the first of the five tones Jeremy Miner teaches in this training?
8.
According to Jeremy what do most salespeople do when a prospect hangs up says no or slams the door?
9.
What does Jeremy say is the first job of a salesperson at the very beginning of a conversation?
10.
What term does Jeremy use to describe the barrier a prospect puts up when they feel a salesperson is trying to sell them?
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