2-Complete Face to Face Sales Training by Andy Elliott

Welcome to Your Assessment Test

Topic: 2-Complete Face to Face Sales Training by Andy Elliott

This assessment is designed to evaluate your understanding of the key concepts covered in Complete Face-to-Face Sales Training by Andy Elliott, focusing on the mindset, communication, and personal development principles required for sales success. Topics include building belief in yourself and your product, developing competence and confidence, managing energy and communication style, maintaining a positive mindset, overcoming negativity, and understanding and eliminating "commission breath."

Assessment Instructions

The assessment consists of 10 Multiple Choice Questions (MCQs).
Each question carries 1 mark.
Only one option is correct for each question.
There are no negative marks for incorrect answers.
Questions skipped or left unanswered will be considered as 0 marks.
Retakes are not permitted once the assessment has been submitted.
The total duration of the assessment is 15 minutes.
The timer will start automatically once you enter your Name and Email Address and click on "Start Test".
Ensure you have a stable internet connection and complete the assessment within the allotted time.
Read each question carefully and submit your responses before the timer expires.

All the best!

Name

Andy says 'the person that can self-correct is forever wealthy.' In a telecaller context what does genuine self-correction look like after a call that did not go well and why do most telecallers fail to self-correct effectively?

Trying a different script on the next call to see if it performs better

Genuine self-correction requires identifying whether the failure was in belief energy communication or process — and making a specific behavioral adjustment before the next call. Most telecallers fail because they attribute poor results to external factors like bad leads rather than examining their own internal state and delivery

Asking a manager to review the call and provide feedback

Listening to call recordings and noting which lines didn't land well

Andy says 'you create your own economy.' What does this mean for a telecaller?

Market conditions and lead quality determine your results

The company's product quality is the biggest factor in your success

Your personal performance belief and communication skills are the primary variables that determine how much you earn

Your results are mostly determined by the quality of the script you are given

Andy demonstrates that declaring an identity — 'we are the number one sales training company' — before it is objectively true is a legitimate and powerful performance strategy. What is the psychological mechanism that makes this work and what is the risk if the declaration is not backed by genuine effort?

The declaration works by programming your standards and behaviors to align with the identity you have claimed — but if not backed by genuine commitment to becoming that identity it becomes delusion rather than a self-fulfilling prophecy

The declaration works best when shared publicly so external accountability reinforces it

The declaration works purely as motivation and has no structural impact on behavior

The declaration works through social proof — others believe it and their belief reinforces yours — but fails if you don't have testimonials to back it up

According to Andy why was the trainee Sam struggling with shyness and introversion on calls?

He didn't believe in his product

He had a poor script

He was calling the wrong type of prospects

He hadn't done it enough - lack of repetition meant lack of competence

What does Andy say about energy on a sales call?

Energy shows your passion and signals to the prospect that you are the trusted expert

Energy should be kept low to avoid sounding pushy

Energy matters only in face-to-face sales not on phone calls

Energy is only important during the closing stage

Andy says: 'When you're different and you believe you're different you can stand on that.' How does a telecaller operationalize being genuinely different from every other caller a prospect receives?

By calling at unusual hours when other telecallers are not active

By sending a WhatsApp message before calling to warm the prospect up

By using a unique opening line that no other company uses

By combining genuine energy permission-based language a clear value proposition and authentic belief — creating a conversation that feels nothing like a standard sales call

A telecaller is told they are 50/50 on belief — they believe sometimes but not always. According to Andy's framework what is the practical impact of this inconsistency on their call performance?

It means they will close roughly half their calls

It only affects performance when dealing with difficult objections

Inconsistent belief produces inconsistent results — prospects on the 50% of calls where doubt is present will sense the uncertainty and disengage making outcomes unpredictable and unscalable

It is a normal part of learning and will resolve itself with experience

Andy says he can 3x a company's revenue by teaching people to communicate differently — without changing the product or the price. What does this imply about where most telecallers are leaving money on the table?

They need better lead lists

They need a more structured closing script

They are not making enough calls

The gap between their current results and their potential results is almost entirely in how they communicate — their energy belief rate of speech and conversational confidence — not in the product or the market

What does Andy say is the direct result of competence in a salesperson?

A better script

More leads

Higher commissions

Confidence

10.

Andy says you must 'guard your mind.' Why is this directly important for a telecaller?

Your energy and belief are your primary tools on a call — negative people drain these and reduce your performance

It helps you stay focused on call targets

It prevents you from making compliance errors

It helps you memorize scripts more effectively

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