Assessment on: Complete Face to Face Sales Training By Andy Elliott

Welcome to Your Assessment Test

Topic: 2-Complete Face to Face Sales Training by Andy Elliott

This assessment is designed to evaluate your understanding of the key concepts covered in Complete Face-to-Face Sales Training by Andy Elliott, focusing on the mindset, communication, and personal development principles required for sales success. Topics include building belief in yourself and your product, developing competence and confidence, managing energy and communication style, maintaining a positive mindset, overcoming negativity, and understanding and eliminating "commission breath."

Assessment Instructions

The assessment consists of 10 Multiple Choice Questions (MCQs).
Each question carries 1 mark.
Only one option is correct for each question.
There are no negative marks for incorrect answers.
Questions skipped or left unanswered will be considered as 0 marks.
Retakes are not permitted once the assessment has been submitted.
The total duration of the assessment is 15 minutes.
The timer will start automatically once you enter your Name and Email Address and click on "Start Test".
Ensure you have a stable internet connection and complete the assessment within the allotted time.
Read each question carefully and submit your responses before the timer expires.

All the best!

Name

A telecaller has a great script but consistently gets poor results. Applying Andy's framework what is the most likely root cause?

The script needs to be updated with better objection responses

The telecaller lacks genuine belief in the product and it shows in their voice and energy on every call

The telecaller is not making enough calls per day

The leads being provided are low quality

Andy says he can 3x a company's revenue by teaching people to communicate differently — without changing the product or the price. What does this imply about where most telecallers are leaving money on the table?

They are not making enough calls

The gap between their current results and their potential results is almost entirely in how they communicate — their energy belief rate of speech and conversational confidence — not in the product or the market

They need better lead lists

They need a more structured closing script

Andy says the sales process is one of the three non-negotiables. Why does he say 'with no process there's no deal' — and how does this apply to a telecaller specifically?

A process makes it easier to train new telecallers on the team

Without a structured flow from opener to close the conversation drifts and the prospect ends the call without a clear next step — a telecaller with no process leaves every call to chance

A process ensures compliance with company calling regulations

A process ensures calls are kept within the required duration

What does Andy say about declaring yourself or your company as 'the best' even before you have objectively proven it?

You must call your shot in advance — declaring it programs your behavior to align with that identity and produces the outcome

It only works for experienced salespeople

It sets unrealistic expectations for clients

It is dishonest and will damage your credibility

According to Andy what is the antidote to commission breath?

Having enough prospects in your pipeline so you don't need any single sale

A better closing script

Lowering your prices to close more deals

Calling more people per day

Andy talks about 'painting pictures and telling stories' as a core selling technique. How does a telecaller apply this without the visual tools available to a field salesperson?

By using vivid specific language that helps the prospect mentally visualize the outcome or transformation your product or service delivers — making the benefit real and tangible through words alone

They cannot — this technique only works in face-to-face settings

By asking the prospect to imagine scenarios and then describing them in detail

By sending visual materials via email or WhatsApp during the call

According to Andy what is the three-part framework for becoming someone a prospect has never encountered before?

Product knowledge empathy and closing skills

Energy humor and follow-up

Self-image speaking differently than anyone else and having a proper sales process

Price speed and reliability

What does Andy say about energy on a sales call?

Energy shows your passion and signals to the prospect that you are the trusted expert

Energy should be kept low to avoid sounding pushy

Energy matters only in face-to-face sales not on phone calls

Energy is only important during the closing stage

Andy demonstrates that declaring an identity — 'we are the number one sales training company' — before it is objectively true is a legitimate and powerful performance strategy. What is the psychological mechanism that makes this work and what is the risk if the declaration is not backed by genuine effort?

The declaration works by programming your standards and behaviors to align with the identity you have claimed — but if not backed by genuine commitment to becoming that identity it becomes delusion rather than a self-fulfilling prophecy

The declaration works through social proof — others believe it and their belief reinforces yours — but fails if you don't have testimonials to back it up

The declaration works purely as motivation and has no structural impact on behavior

The declaration works best when shared publicly so external accountability reinforces it

What does Andy mean by 'rate of speech' as a communication skill?

The number of words in your opening pitch

How many calls you make per hour

How fast you type notes during a call

How quickly or slowly and how passionately you speak during a conversation